REQUEST FOR PROPOSAL: IT SERVICES

REQUEST FOR PROPOSAL: IT SERVICES

The service provider is invited to submit a proposal for the provision of the following services. The list is not necessarily exhaustive, and bidders are welcome to incorporate additional services as they believe would be required.

The list is intended to be indicative of the responsibilities of the selected bidder as envisaged by SAWEA at this preliminary point in time. Bidders should indicate their ability to provide the areas of service or indicate that it is not a role that they would undertake. Where the bidder would sub-contract any such role this MUST be clearly stated.

Services will include providing support to SAWEA in respect of any of the below activities on an as-needed basis. Consultants are required to provide the following services:

  • Microsoft O365 Operating system installation, maintenance, troubleshooting and support.
  • Software/Application installation and support.
  • Support for users on all applications.
  • Data storage management.
  • Patch and virus protection management.
  • Back-up solution.
  • IT Policy development – disaster recovery.
  • Cyber security advice and solution implementation.
  • Asset management.

RfP_SAWEA IT Services 02 [Download .docx]

 

 

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